How Inna Consulting Handles Data and Personal Information

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This website is owned by Inna Consulting Services. This Privacy Policy describes how inna-consulting.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

By accessing the Site, you acknowledge this Privacy Policy and agree to be bound by the terms thereof and any other terms or policies we post on the Site.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at inna@inna-consulting.com.

If, at any time, you do not agree to this Privacy Policy, please do not use the Site or provide us with any personal information.

When you visit the Site, we collect certain information about your device and your interaction with the Site. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.”

See the list below for more information about what Personal Information we collect and why.

1. Device Information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor.
• Personal Information collected: version of web browser, the IP address of the device you use to connect to the internet, which may include information about your geographic location, the unique identifiers of your device, your device characteristics, your operating system, your time zone, cookie information, what pages you viewed on our Site, and how you interacted with our Site.

2. Personal Information

• Purpose of collection: to provide services to you to fulfill our contract, to communicate with you, and when in line with the preferences you have shared with us, to provide you with information or advertising relating to our services.
• Source of collection: collected from you when you sign up for our email lists and/or send us an inquiry through our Site.
• Disclosure for a business purpose: shared with our processor.
• Personal Information collected: contact details, including name, email address, and telephone number.

We are committed to maintaining your trust and we do not share your Personal Information with any third parties except as set forth herein.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We may disclose your Personal Information to outside individuals and/or companies that help us bring you the services we offer and to create, operate, and maintain our Site. We may work with third parties to (a) manage a database of personal information; (b) assist us in distributing emails; (c) assist us with data collection; (d) provide data storage and analysis.
• We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.  

We use your Personal Information to provide our services to you and keep you up to date on new services and offers and where we need to comply with legal or regulatory obligations.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie.

Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.

To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above. 

There are ways by which you can control how your Personal Information is used.

Tracking

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser’s instructions for doing so.

Email List

If you do not wish to receive our information emails, please do not opt in to receive emails from us. If you do opt in to receive any of our emails, you may opt out by clicking on the “unsubscribe” link found in emails we send to you.

Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process.

Opting out of receiving our communications will not affect your receipt of service-related communications.

How to Opt-Out of the Sale of the Personal Information.

If you are a California consumer, you have the right to opt-out of the sale of your Personal Information. 

We do not sell any Personal Information. 

Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Confidential Information

Please do not send us any confidential information through our Site.

Any unsolicited information, materials, suggestions, ideas, or comments sent to us through our Site will be considered nonconfidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display, and distribute for any purpose whatsoever. 

Because of the broad definition of “Sales” under the California Consumer Privacy Act of 2018 (“CCPA”), some information that we share with third parties may constitute the “sale” of your information.

For instance, we may share identifiers, such as cookies and the advertising identifier associated with your mobile or internet-connected device with our advertising partners, and those partners use and share those identifiers to show advertisements that are targeted to your interests.

Inna-consulting.com complies with the requirements of the California Consumer Privacy Act. The California Consumer Privacy Act (CCPA) provides California residents with rights regarding how their data or personal information is treated. Learn more about CCPA and your privacy rights.

This Privacy Policy is designed to help you understand how inna-consulting.com handles your information.

• We explain the categories of personal information inna-consulting.com collects about you.
• We explain the categories of sources for the personal information we collect about you.
• We explain how inna-consulting.com uses information.
• We explain when inna-consulting.com may share information.

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information above. Once we receive and verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide the service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Enable internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provide it.

If you would like to exercise these rights, please submit a verifiable request to us by emailing us at inna@inna-consulting.com.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the email address above.

Please be advised that inna-consulting.com may require that the authorized agent who is registered with the California Secretary of State and in possession of the written permission signed by you may make a verifiable consumer request related to your personal information.

Our verification process works as follows:

Password-protected accounts – If you have a password-protected account with us, we will use password authentication to verify you.

Non-password-protected accounts – Before we may process a request, to protect your privacy, we will ask for you to confirm a few pieces of information that we have on our records about you, for example:

• Your email address
• Your billing zip code

If you make a request online to delete your personal information, we may need to confirm your request before we delete your information.

You may make a verifiable consumer request up to two times within a 12-month period, without charge.

Unfortunately, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension time period (up to 90 days). If you have an account with us, we will deliver our response to the email associated with that account.

If you do not have an account with us, we will deliver our response by email or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding receipt. The response we provide will also explain any reason we cannot comply with a request, if applicable.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not respond to your exercises of CCPA rights by:

• Denying you services.
• Charging you different prices or rates for services, including through discounts or other benefits, or imposing penalties.
• Providing you with a different level or quality of services.
• Suggesting that you may receive a different price or rate of services or a different level or quality of services.

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will provide you with all other appropriate notice of important changes at least 30 days before the effective date of the revised Privacy Policy.

As noted above, if you would like to make a complaint, please contact us by email at inna@inna-consulting.com.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.